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FAQ (Frequently Asked Questions)
We do not offer a pickup service out of our warehouses. Shipping is free to the lower 48 states, so sit back and let our hardworking staff deliver right to your door.
We prefer that payments be made online with a credit card. If you do not have a credit card, you can place your order over the phone and then send a money order to fulfill payment. Please make payable to DuraShield Covers and mail to the following address:
975 Nathan Lane
Plymouth, MN 55441
Please include your name, address, email address, phone number, and the item number and/or model number of the items you wish to purchase.
You will receive an email from our shipping company with a tracking number and estimated delivery date. The email will be sent to the email address you provided at time of checkout / payment. Please watch for the email, as it sometimes ends up in the “spam” or “junk mail” inbox.
Yes! We now offer shipping to Alaska and Hawaii. For more details, see our Shipping page.
Unfortunately, we are not able to offer shipping to Canada at this time.
Unfortunately, we are not able to offer shipping overseas at this time.
Expedited shipping options are now available! Choose the expedited shipping option in your shopping cart to receive your order sooner! Please Note: Shipping charges apply to orders marked for expedited shipping.
Use our contact form to email our Customer Service department and let them know that you have a guarantee claim. You can also call us Monday through Friday 8am to 6pm at (888) 263-7028.
Still have questions? Feel free to contact us via email or phone.